Microsoft Sustainability Manager (MSM)
MICROSOFT | 2021-2023
*0 to 1 product
Microsoft Sustainability Manager is an extensible solution that unifies data intelligence to help organizations record, report, and reduce emissions, water, and waste. It automates manual processes, integrates with business systems, and leverages Azure and Power Platform to break down data silos and enable customizable sustainability solutions.
Project Overview
Title: Microsoft Sustainability Manager
My Role: UX (Design & Research) Lead
Team: Product Manager, Engineering Team, Research Team, Content Designer
Duration: 2 years
Impact
Led adoption and onboarding design for Microsoft Sustainability Manager’s June 2022 launch, enabling customers to cut emissions by 15%, save 20% on energy costs, and reduce reporting time by 20%
Artificial Intelligence Experience
Led the design of AI-driven experiences in MSM—streamlining data ingestion with OCR, enabling smarter decision-making with Intelligent Insights, and collaborating closely with data scientists to shape models and deliver customer value
Data Approval Management Experience
Owned the design of MSM’s Data Approval Management experience, enabling users to stage and approve data before it impacts reporting while streamlining development through out-of-the-box components for a successful Public Preview launch
Microsoft 365 Emissions API Experience
Designed and launched the Microsoft 365 Emissions API experience, enabling customers to seamlessly export and connect emissions data for deeper analysis and integration into their sustainability reporting systems
Reporting & Analytics Experience
Designed and delivered MSM’s Reporting & Analytics experiences—streamlining report preparation, improving data clarity and control, and future-proofing workflows to support evolving sustainability standards like Water, Waste, and CSRD