Impact

• Accelerated data processing: Designed OCR Detection to help customers save time extracting and uploading Activity Data, reducing manual errors and streamlining ingestion.

• Improved emissions reporting: Delivered AI-powered Scope 2 invoice processing using AI Builder, cutting down manual entry errors and effort.

• Shaped Intelligent Insights: Partnered closely with the Industry AI team through weekly design sessions—directly influencing the AI data model while refining UI patterns. Intelligent Insights launches Nov 2023.

• Expanded customer value: Shared early concept wireframes with Costco during Customer Voice calls; their feedback informed design refinements, and they agreed to pilot test before Public Preview.

• Advanced team knowledge & adoption: Presented MSM’s Intelligent Insights at AI Design Day (Apr 2023), viewed live by 15+ and replayed 40+ times, fostering understanding of AI design patterns across teams.

• Strengthened organizational impact: Following AI Design Day, Azure Carbon Optimization and M365 Admin teams adopted my insight types and design patterns for their hackathon projects.

• Enabled successful launches: Contributed to Public Preview of Data Capture (Apr 2023) and supported internal/leadership reviews by providing design visuals to the Industry AI team.

• Demonstrated operational excellence: Balanced scope vs. complexity by presenting design options with tradeoffs, ensuring realistic development timelines.

• Mentored emerging talent: Guided a PM intern on the What-If Analysis feature, coaching him through end-to-end collaboration; his final presentation used my designs as proof of concept.

• Leveraged existing innovation: Built on peer AI hackathon projects and Document Intelligence work from FSI Retail, saving engineering resources while accelerating MSM’s AI roadmap.